.png){kind=logo}
Discover Our Team and Their Guest Services Excellence
Dedicated to Guest Service and Local Hospitality
At The Flying Toucan, we believe great stays come from great people. Our team — the same warm and talented staff who care for guests at our sister property, Ocean Breeze Beach Resort — brings genuine Belizean hospitality to every part of your stay.
From the moment you arrive, you’ll be greeted by familiar smiles and friendly faces who know how to make your visit special. Whether it’s arranging tours, preparing your cabana, or sharing local tips, our staff’s goal is simple: to make you feel at home in Placencia Village.
Craig Densham
Owner
Risa Scutellaro
Sales & Marketing Director
Carla Zuniga
Assistant Manager
Angel Peck
Property Maintenance
Stephanie Menzies
Housekeeping
Nadia Burgess
Front Desk
Roy Peters
Security
Elmer Ack
Security, Maintenance
Front Desk & Guest Services
Carla and Nadia
Carla and Nadia. These are the first smiles you’ll see when you arrive. Our guest services team is here to help you check in, answer questions, arrange excursions, book golf carts, or simply share the best places to eat in Placencia Village. They make sure your vacation flows smoothly from start to finish.
Maintenance & Grounds
Angel and Elmer
Angel and Elmer. From keeping the pool sparkling to making sure every light, AC, and water system works perfectly, our maintenance and grounds team keeps the resort running smoothly. They’re always nearby making sure everything looks beautiful and functions flawlessly.
Housekeeping & Room Care
Stephanie, Mel and Nadia
Stephanie, Mel and Nadia. Our housekeeping crew keeps your room fresh, spotless, and comfortable every day. They take great pride in their work, pay attention to the little details, and always deliver service with a warm Belizean smile. If you need anything extra during your stay, they’re always happy to help.
Security Team
Roy and Elmer
Your comfort and peace of mind matter to us, and our friendly security team plays an important role in keeping Ocean Breeze and The Flying Toucan safe and welcoming. They check camaras on property throughout the evening and night, ensuring everything is calm and secure while you rest.
Management & Ownership
Craig and Risa
Ocean Breeze is a family-run boutique resort, and every detail reflects the care and passion Craig and Risa put into it. From the design of the rooms to the layout of Toucan Jack’s, they’ve shaped the resort into a friendly, welcoming, and relaxing home by the sea. You’ll often see them around the property chatting with guests, checking on the team, and enjoying the same beautiful views you do.